Frequently Asked Questions
Everything you need to know about your gear and orders
How do I know which running shoe is right for my gait?
We recommend using our online gait analysis tool or visiting us in-store. If you are shopping online, check the product descriptions for 'Neutral', 'Stability', or 'Motion Control' categories to match your arch type.
What is your return policy on worn athletic footwear?
We offer a 30-day satisfaction guarantee. If your shoes aren't performing as expected, you can return them for an exchange or store credit, even if they have been lightly used outdoors.
How long does shipping take for domestic orders?
Standard shipping typically takes 3-5 business days. Express options are available at checkout for 1-2 day delivery within the mainland.
Do you offer international shipping for specialized gear?
Yes, Amphibian King ships worldwide. Shipping costs and delivery timelines vary by destination and are calculated automatically at the checkout stage.
How can I track the status of my sports equipment order?
Once your order is dispatched, you will receive an email containing a tracking number and a link to the carrier's website to monitor your package in real-time.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and modern digital wallets like Apple Pay and Google Pay for a secure checkout.